Posted on Google
Kieran EverettTrustindex verifies that the original source of the review is Google.
I had a good experience moving our Household from the UK to Spain. Affordable, well organised and helpful I would definitely recommend them.Posted on Google
Graeme SmithDrago was a star, we had some failings with the sale falling through and Drago and team flexed with us and everything worked out perfectly, the driver was bang on too, helped us load and unload, very kind, thank you all at movega.Posted on Google
Isabela GiungiAs a person from different culture, it was my first time managing a move between countries so I did a lot of research on companies, prices and the way the moves are managed around Europe. Boris was very helpful and supportive with all my questions, concerns and anxiety related to possible dates. Movega was the company with the highest customer satisfaction I could find, fair prices and easy communication. Emphasis on the communication part, since some companies I could barely have a response. The official communication is done by email but Boris was very kind to always send me a message to make sure I got the email which was crucial so I could get my part done on time. The pick up came at the agreed range of time, very smooth and very quick. The delivery was a bit stressful as the drivers had changed the vehicle during the travel and apparently did not advised the transport team, so we were looking for the wrong van when the delivery arrived. However the transport responsible was at all times communicating with me and could solve the misunderstanding fairly quick. The change of vehicle was done due to mandatory rest time for the drives and to protect the goods in the vehicle, so at the end it was a relief to know that they cared about the goods and their drivers. In summary, very good service, great price considering distance and support received, and all the boxes arrived without any broken goods or missing parts. With that said, I would for sure recommend Movega as a moving company.Posted on Google
Alun HoustonA really good experience, with good contact from the different elements to ensure a smooth pickup, delivery and customs arrangements. The driver was also excellent and took great care of our possessions.Posted on Google
Anastasia ArbuzovaI am very happy with the overall service: not only I had no issues at any single part of the journey but also each contractor (pick-up, storage and delivery) was very professional and extremely nice to work with. Special thank you to your team for always being available and checking in throughout the service. I’ve had note very pleasant experiences with other moving companies before, so it’s especially reassuring that there are teams like Movega that can do their job with care.Posted on Google
Hannah BruceTrustindex verifies that the original source of the review is Google.
In the run up to our international move things were handled well and our customer service agent Boris was extremely helpful and responsive. We were moving from Belgium to Scotland and had planned the pick up for the day before we left to drive to our destination (with our cats). On the day of collection I was informed (after our collection window had alreday started) that there was an issue with the vehicle they had booked. Movega tried to delay the collection by a day, which obviously wasn't possible. Eventually they managed to find another vehicle, however, the van only had material coverings and no actual metal "walls". This is not the standard I would expect given the amount we paid, but can understand this may have been due to the last minute vehicle issues. Since Movega recommend not booking transport on the day of collection this meant that we were not present for the unloading at our Scottish storage facility. Despite communicating this several times to the team, every phonecall I received on the day asked if I was present at the unloading. When we went to inspect our belongings the following day, there was damage to an item, but they have kindly agreed to refund the cost.Posted on Google
Dr. Reju DcunhaRight from the beginning to the end, Dragomir Stoyanov was exceptionally helpful—guiding us through the enquiry stage, the moving stage, and following up afterward. I have now used Movega Removals for two international moves with no issues at all. On our recent move, when a table was unfortunately damaged, Dragomir immediately stepped in and took full ownership. Dragomir Stoyanov worked tirelessly on my behalf and secured a full 100% reimbursement without any hassle. You rarely see this level of accountability and dedication. If you are moving, ask for Dragomir—he truly goes above and beyond for his clients. Highly recommended!Posted on Google
Rafael DalostoFrom: Netherlands to Spain Pickup date: August 20 Delivery date: August 22 Moved 20 cubic meter and around 900 Kg Very good experience at all. The company is very professional, their online platform is perfect to organize and keep track of everything before the moving process. In the pickup they, they called me before to confirm if the driver was there and if everything went well after the pickup. In the delivery day the same. The driver was very friendly and helpful. The communication with the driver was a bit challenging because he didn’t speak English, but we arranged everything using Google Translate. For sure I’ll use Movega again if I need to move around Europe in the future.Posted on Google
Adriana and Sandro WeisdorferWe had a very positive experience with our move from France to Spain and are extremely happy that we chose to go with Movega. From start to finish, everything went smoothly and the whole process was well organized. Our sales agent, Teodor, was fantastic. He was extremely communicative, helpful, and always quick to respond to any questions we had. Even when he went on holiday, he made sure everything was properly organized and that the move would continue smoothly in his absence. His temporary replacement, Boris, was also excellent. Very attentive, responsive, and helpful throughout the process. Iliyan from the transport team was also great and kept us very well informed about the arrival of our truck and driver, which gave us a lot of peace of mind throughout the move. Overall, we were very pleased with the service and professionalism of the entire team. Moving internationally is very stressful, but they made the whole experience much easier for us. We would definitely recommend them!Posted on Google
Lucie D5 stars for Movega! I recently moved with my small family from the UK to Norway. This could have been extremely stressful but thanks to Movega, we managed to move smoothly right after our completion date which wasn't set in stone until very late in the process (if you have sold a house in the UK, you know why). I found Movega extremely supportive and professional from start to finish. A big thank you to Boris for his excellent and friendly support! He wasn't just selling me a service, he was helping me find the best solution for my own situation, with true empathy. He ensured that decisions and documentations were completed at the right time, and his availability to answer my questions or concerns was very reaussuring. Also, David the driver was excellent as well, friendly, professional, on time, and careful with our belongings.
15 People wrote to us:
Dee
A great experience. Moving is always stressful but Drago was excellent from the very beginning and made everything very easy.
He always got back to me immediately with my many questions and kept in touch with me throughout. His English is excellent.
I highly recommend Movega both for their price and efficiency. Thank you Drago!
Mary Santos
Great service from start to finish. Driver was very helpful and the constant communication with Movega Team made my move to Netherlands super easy.
Thank you again Movega.
Dimana Komitova
We relocated from the Netherlands to Sweden and we could not be happier with this experience! Our coordinator Katerina was extremely helpful, professional and attentive with all our needs. This was the first time ever we worked with a relocation company and we had many questions and concerns about everything, and she responded to every inquiry right away, via phone calls or emails. This was a very stressful time for us but the Movega team made it as smooth as possible.
We had several specific requests about loading and unloading timing and Katerina made sure to forward them to the according teams and confirm immediately when everything was settled.
The driver was extremely friendly and catered to our requests, placing the fragile items the way we asked him to.
The costs are really competitive and I highly recommend this company!
Carol Radford
What a wonderful service from start to finish!!Michael the coordinator was very helpful and made the whole process of sending my son his belongings from Swansea to Galicia stress free.The driver Artur was a gem and arrived at exactly 8am and delivered to Galicia 48 hrs later and on time again with everything safe and in perfect condition!!I would highly recommend this company as their prices were very competitive.Thank you Movega
Carol Swansea .
Helen
I have contacted Movega removals as one of my friend used them to move his belonging to his new place, and he was very impressed by the type of service they provided. Withing 5-10 minutes of my query I have received my quote, and the quote was explained to me within one phone call, I was made aware of complete service that I requested, and I felt quite comfortable booking immediately with them. The move went a head very well, and everything happen so easy, I have not expected at all a moving can be so easy and stress free. Thank you all at Movega that made my move so easy.
Jeff
I have requested multiple vehicle move, and I made it very clear that I do not want to pack, or unpack anything. Company quoted me, the price was very adequate, the entire process of packing and unpacking my items was explained to me, all necessary arrangements were made people came on time and finished the job very well. I`m one very happy customer and would recommend them to all my friends that are expecting to move soon.
Scott Adkins
I was on very tight schedule to get my move completed, and needed speedy and professional service. Contacted Movega, and within 5 minutes I got a quote including everything that I needed. They were very accommodating, and understood all my worries and requirements. The vehicle arrived within the advised time, and loading started immediately, I was surprised by the professionalism and the speed that
the vehicle got loaded, then within 2 days the vehicle was at my doorsteps (Again as per the advised time). Amazing company, amazing service they have proven to me that there is still companies that work towards satisfaction of customers.
Megan
My move with Movega was easy and fast, the entire process from getting quote, to booking with them took me a bit longer time, I was surprised how they can be so patient with me, and answering all of my questions, at the end they were even able to price match a price of competitor, for the sake of taking my business. I`m very satisfied with the overall experience.
Pedro Sanchez
I was a bit worried about my move, as it was part load, and was not very keen on choosing this option, though at the end the price and the speedy service and attention I got from the moving coordinator made me book. There was a bit of delay about the collection, the driver came about 1 hour later than advised, though that is understandable as there is traffic jams and incidents on the road that the company can not predict. Overall very good experience, my items arrived safe and got unloaded very fast.
Micheal
Got a quote for my move, I was very skeptical about the company, and did not believe that they would fulfil my move with the ease that they were advising they would. At the end the move was stress free, and as per our agreement
Elizabeth
I was a bit hesitant to book as they require the balance payment to be paid beforehand, and requested my payment to be split on two half’s, they were very accommodating and everything went as per plan driver showed up on time, helped us with the loading (They have an option were the entire loading or unloading could be completed by the company) driver was great as well as everybody at Movega.
Thomas
I`m usually not the person that would write a review as I do not like doing that, and also I do not receive service that requires me to leave a positive review. Though I have to be honest, those guys are truly amazing and honest (qualities you do not get to see often now a days). I got my quote, approved it and proceeded with the deposit. I`m a very strict person, so I have followed up with them on few occasions, and express my concerns about the volume and the weight quoted. They were very relaxed on the phone, asked me to send a complete inventory list one week before the collection to check the volume again. I did what they wanted, and it turned out that I was going to be overweight, and needed a second vehicle. Great that those guys work with you, and that they are not after the money. I was offered two options. First one was to add a second vehicle to my order, at a discounted price of 10% as my move was requiring more than one vehicle. Option two was to fully refund me if I wanted. I was shocked that a company offers a refund and is ready to loose business to keep their good reputation, having that in mind I have opted for the second vehicle, which made my quote a bit more expensive than the others, though service I have received was simply amazing, from start to beginning. I have no words to express how I feel, as I have never written a reviews about a company with such joy as I`m doing it right now. Heads up Movega, great time is a head of you should you keep doing what you are doing.
Serena Galasso
I just ask for a quote, and MOVEGA was the first one to answer and so far with the best option too.
Victoria
My move required specific day of collection, and delivery. While the other companies were refusing my move, or quoting me unreasonable amount of money to make it happen. Movega gladly accepted the challenge they provided a quote that was very reasonable, and advised me that the only way they could possibly accommodate my request was to hold the vehicle for 2 days, and that comes with additional charge. They advised that they will get back to me at the most within couple of hours, and during that time I thought that I had the same thing happening over, and got prepared to be slammed with unrealistic amount to be paid. Was I surprised when they contacted me to advise, the amount was not only reasonable, it was hard to believe that there is a company able to do that for me, and not charge me insane amount of money. When the collection day came, I was worried and anxious as the van was a bit late. I have received phone call from my sales person, and he advised me that the van is delayed on previous loading (Great that in our first contact the very same sales person advised me not to book flights near the collection time as delays may happen), once updated I was feeling better, and in secure hands. The vehicle arrived, loading happened almost instantly, as the driver was very efficient. I had forgotten to mention that the loading needs to happen from 2nd floor, but a quick phone call really resolved the issue. The same driver was waiting at the time we have arranged, and he was ready to unload and head towards his next destination. I have to say that not to many companies are able to make my move, as Movega. They surpassed all my expectations, and made me fell in secure hands. I highly recommend Movega Removals.
Amanda
My move was very specific I was exporting from Switzerland, and that required very specific approach. I have paid additional to Movega to handle the exportation of my belongings. They have advised me of what kind of documents do I need to be able to easily export my items. I was ready to be called to go on the border, as this was advised by my moving agent (I`m very grateful for that), but at the end that never happened to be the case. My move was completed with such professionalism that I will not hesitate to contact them again for my next moves.